VoIP is just another way of making a phone call. Put simply VoIP (Voice over Internet Protocol) is about making calls over the Internet rather than through traditional telephone lines. All you need is a broadband connection and a phone
adaptor similar to a modem. The result is a substantial reduction in cost with no loss of audio quality. You can use ‘normal’ VoIP phones or use soft phones on your desktop or laptop - wherever you have a broadband connection.
Business VoIP offers features such as voicemail, unified messaging, advanced call routing and a personal phone manager. Not only will hosted VoIP reduce the cost of calling anywhere in the world, it’ll change the way your business communicates forever
How does VoIP save money?
The old fashioned PBX does not come cheap, there is the capital cost of acquisition, installation, and ongoing maintenance, and added high cost for additional functionality such as voicemail and unified messaging, and that’s before you’ve even made a call. With a hosted VoIP solution, businesses can take a complete bundled package from us which spreads the cost and enables almost any company to have a state-of-the-art communications system.
Where can I use VoIP?
With VoIP solutions remote workers can connect to their corporate voice network using broadband anywhere in the world then make and receive calls as if they were sitting at their office desk. This means home and mobile phone calls in to the office can be virtually eradicated.
What if my business grows?
Many small businesses need to buy a new PBX system every two years in order to accommodate business growth. With VoIP your business does not need to have that worry. Additional users can be added remotely in minutes, all you need is a new handset. This means your phone system can evolve as your business does.
What features are available?
Our offering is feature rich with even the most advanced business functions as standard. Each user has a ‘normal’ phone (or a soft phone if they prefer) plus desktop features compatible with programs such as their email. When new technology emerges, we don’t need to visit a customer’s business and plug in a new expensive card, or replace the whole system, as all features are enabled off-site.
Here are some of the features available: • Abbreviated Dial
• Call Back Queuing
• CallBlock • Call Forwarding
• Call Pick-up
• Call Return
• Call Waiting
• Conference Calling
• Dial Tone and Ringer Patterns
• Direct Extension Assignment
• Do Not Disturb
• Group Speed Dial
• Hold
• Hunt Groups
• Intercom
• Meet Me Conference
• Night Mode
• Priority Call
• Queuing
• Transfer
• Voice Mail & Unified Messaging
• TAPI and PC Integration
